top of page
pullover-hoodie-mockup-of-a-girl-with-headphones-around-her-neck-21913.png

TERMS & CONDITION

We appreciate your business and want to ensure that you are completely satisfied with your purchase. Please note that all sales are final and we do not offer refunds. However, we do allow exchanges within 30 days of purchase for items of equal or lesser value. To be eligible for an exchange, the item must be in its original condition and accompanied by a receipt or proof of purchase. Shipping costs for exchanges will be the responsibility of the customer. We reserve the right to refuse any exchange that does not meet these requirements. Thank you for choosing to shop with us.

Return Policy

Thank you for shopping with us! 

 

We understand that sometimes you may need to exchange an item. Therefore, we offer exchanges for products purchased from our store. However, please note that we do not offer returns for any reason other than a product defect.

If you need to exchange an item, please contact our customer service team within 30 days of your purchase. The item must be unused, in its original packaging, and in the same condition as when you received it.

 

We will be happy to assist you with the exchange process and help you find a product that better fits your needs. Please note that shipping costs for exchanges are the responsibility of the customer.

 

Thank you for choosing our store and we hope you enjoy your purchase!

Privacy Policy

At our online store, we take your privacy very seriously. We are committed to protecting your personal information as you shop with us. This privacy policy outlines what information we collect, how we use it, and how we protect it.

 

What information do we collect?
When you make a purchase on our website, we collect your name, email address, shipping address, and payment information. We also collect information about the products you purchase and any communications you have with our customer service team.

How do we use your information?
We use your personal information to process your orders, communicate with you about your order status, and provide customer support. We may also use your information to send you promotional emails or newsletters, but only if you have opted in to receive them.

How do we protect your information?
We use industry-standard security measures to protect your personal information. Our website is secured with SSL encryption, and we do not store your credit card information on our servers.

Do we share your information with third parties?
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with trusted third-party service providers who assist us in processing orders, shipping products, or providing customer support.

What are your rights?
You have the right to request access to the personal information we have collected about you, and to request that we delete that information. You also have the right to opt out of promotional emails or newsletters at any time.

 

By using our website, you consent to our privacy policy. If you have any questions or concerns, please contact us at Fettirecordsbookings@gmail.com.

bottom of page